Fullerton Fire Chief Loeser joined CSUF Center for Healthy Neighborhoods in Richman Park on October 7 to speak about the Fire Department’s role in the community and how to become a firefighter.

“I have served the city of Fullerton for 23 years, including six as fire chief. I deeply appreciate everyone who contributes to our community,” said Loeser.

Two years ago, the Fire Department faced a 35% staff vacancy, with only three leaders and no additional support.

“It was challenging to keep the organization afloat; we often relied on our team to get through each day,” Loeser added.

In October of 2022, the City Council announced its commitment to supporting the Department and helping rebuild its team. Initially, addressing pay and benefits was essential, as a significant number of employees were leaving for nearby areas such as Anaheim, Brea, other Orange County cities, and Los Angeles County. With the backing of the City Council and the Firefighters’ Association, contracts were secured for the next four years, ensuring competitive wages that helped retain staff and prevented further departures to other organizations. After establishing this foundation, the focus shifted to the subsequent steps. The next step involved promoting and hiring personnel, which required time and careful consideration.

Loeser said, “It’s essential that anyone wearing the firefighter badge is trustworthy when they arrive at your home. I am committed to hiring individuals who meet the highest standards, ensuring that you can have confidence in me and our entire fire department.”

The Fire Academy has 11 firefighters graduating in two weeks, leaving two vacancies in the Department. With all positions filled, firefighters will have more time for their families, thanks to a staffing model that ensures 24/7 coverage for reliable responses to emergencies.

“We couldn’t have reached this point without the dedication and patience of the firefighters who supported us. Their assistance allowed my staff and me to hire and train new personnel to fill the vacancies,” said Loeser. “I couldn’t be prouder of our team. In the Fullerton Fire Department, the ‘F’ truly stands for family. This sense of family is what makes our department so special. We are now fully committed and excited to reconnect with our community.”

Chief John Miller discussed the importance of the training programs, including LISTOS (emergency readiness program), and the process to become a firefighter in Fullerton. As the division chief for training, he has conducted four academies over the past two years, training 5 to 11 recruits at a time. Becoming a firefighter in Fullerton is competitive; the latest round saw over 500 applications for just 11 positions. Candidates must first complete college-level firefighting coursework and then undergo a 16-week training program at the Fire Academy before applying to the Department.

When asked if candidates needed a degree or classes, Chief Miller said, “Candidates typically need an associate’s degree in fire science, which includes around eleven core classes before applying to the Fire Academy. After completing the Academy, they undergo a thorough selection process that includes background checks, polygraph tests and reference checks. Only the best candidates move on to the six-week training program, which is both physically and mentally demanding. The current cadets are four weeks in and, though tired, remain focused on their goal of helping people.

“In smaller organizations like ours, the requirement is a sixteen-week fire academy, while larger departments, like those in Los Angeles, may have different standards. Our training in Fullerton is rigorous because it is vital—candidates must be capable and ready for any situation.

“When someone calls 911, we need to respond effectively. We prioritize hiring individuals who can think on their feet and solve problems, ensuring you get the help you need in emergencies.”

Chief Loeser encouraged Chief Miller to discuss the promotion process.

“As the Division Chief for Training and Promotions, I oversee staff advancement into roles like Engineer, Captain, and Battalion Chief. Those seeking promotions must complete additional training similar to that of new recruits,” Miller explained.

Loeser added, “In response to challenges like the pandemic and natural disasters, we aim to support the community by teaching essential skills like CPR and first aid to help you care for your loved ones in emergencies until help arrives.”