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ACLU Sues Orange County Homeless Shelters for Harassment, Violations of Rights

The ACLU of Southern California filed a lawsuit on December 10, 2020 against three Orange County homeless shelters run by Illumination Foundation, Midnight Mission, Mercy House, as well as against the city of Anaheim and the County of Orange who help fund and oversee these shelters, alleging sexual harassment, substandard living conditions, violations of rights, and retaliation against those who spoke against these practices.

The suit was brought on behalf of a number of plaintiffs who had stayed at these shelters—La Mesa shelter in Anaheim run by Illumination Foundation, The Courtyard Shelter in Santa Ana run by Midnight Mission, and Bridges at Kraemer in Anaheim run by Mercy House.

Fullerton’s Navigation Center (run by Illumination Foundation) is not named in the lawsuit.

The Courtyard shelter in Santa Ana.

The Allegations

Sex Discrimination and Harassment

“The staff at La Mesa and the Courtyard routinely subject women residents to unlawful sexual discrimination and harassment, including physically invasive searches, groping, other unwanted touching, leering, lewd comments, and propositioning,” the lawsuit states. “These acts create a hostile living environment and force women residents to endure this harassment as a condition of their shelter stay.”

Lock-In/Shut-Out Policy

The suit states that the “lock-in/shut-out” policy of these shelters, which is required by the County, violates the rights of residents.

“The so-called ‘Good Neighbor Policy’ is based on unfounded, negative stereotypes about homeless people, including the assumption that their presence around the shelter would have a negative impact on the surrounding community—and that being a ‘good neighbor’ therefore means preventing ‘undesirable’ people from being in the community,” the lawsuit states.

The suit cites a study commissioned by the County that admits that the Anaheim Police Department “does not have any statistical information related to the types of crimes associated with emergency shelters such as that proposed by the County.”

“The lock-in/shut-out policy segregates shelter residents from the community without legitimate justification, making it unreasonably difficult for shelter residents to travel locally to work and keep medical and other appointments,” the suit states.

Substandard Living Conditions

The suit says that “conditions at the three shelters are so unsanitary that they pose a risk to the health and well-being of shelter residents,” and that, “the shelters fail to meet minimum habitability standards for residential facilities.”


The lawsuit also says that residents who alert shelter staff or governmental authorities about the problems at the shelters faced retaliation from shelter staff, including eviction.

When asked for comment, representatives of the shelters named in the lawsuit said that they cannot comment on alleged allegations.

Illumination Foundation gave this statement to The Observer:

Due to the potential of an actual pending lawsuit, we cannot comment on any alleged allegations [sic]. It is unfortunate that hard work, dedication, passion, and caring for others who are less fortunate requires defense and justification. Illumination Foundation has served thousands of individuals and families over the past thirteen years. Our Guiding Principles are based on integrity, humility, sustainable compassion, quest for knowledge and critical thinking, client-centered care, innovation, advocacy, stewardship, and compliance. Beyond our mission to disrupt the cycle of homelessness, we believe every individual deserves to be treated with dignity and respect and should have the right to a home. We look to our clients as partners in their journey to health and healing. They have to meet us halfway and do the hard work needed to restore their lives to a place of sustained healing with an eye toward a better future. In order to achieve successful outcomes, our clients need to be actively engaged in our program. As an organization, we are extremely proactive in creating channels of communications for our clients. We have a grievance process in place across all sites, a client and staff idea/suggestion program called “Illuminate Us,” and we recently implemented a client satisfaction survey whereby clients could voice any concerns or identify areas of improvement. We provide the tools necessary to serve our clients to the best of our ability in order to meet not only their needs but their expectations. Illumination Foundation takes all client complaints seriously and examines feedback across the company in order to address concerns and improve where needed.

City of Anaheim spokesperson Lauren Gold wrote to The Observer, “We are proud of our work to open shelters and for the role they have played in helping people out of homelessness. We value resident well-being and dignity and hold our shelter operators to high standards with a process for concerns to be heard and addressed. We are reviewing what has been asserted and defer any further comment for now.”

Jessica Good, Public Information Manager for the County of Orange, wrote, “Per County policy, we cannot comment on matters involving pending litigation.”

Brooke Weitzman, attorney with the Elder Law and Disability Rights Center and the lead lawyer in the case Orange County Catholic Workers v. Orange County et al. (the settlement agreement that has led to local jurisdictions building shelters) stated that the County has recently implemented Standards of Care “to promote best practices, detail rights and responsibilities for residents and staff, and ensure the protection of due process and disability rights for all residents.”

“It appears many of the issues [stated in the lawsuit] were from before the Standards were implemented,” Weitzman said. “The Court has jurisdiction over our case for a few more years and I’m in regular contact with the shelters and County to resolve issues as they arise.  We definitely encourage anyone to report violations and we will immediately bring them to the Court to be resolved.”

Weitzman also stated that two of the three shelters named in the lawsuit will be closed in the next month.

“Our settlement required the County to either get Courtyard [shelter in Santa Ana] up to HUD standards or replace it within 18 months. With that deadline upon us, Yale [a new shelter in Santa Ana] will start taking residents. A new woman’s shelter will be a component of Yale as well,” Weitzman said.

According to ACLU lawyers, a court date has not yet been set.

19 replies »

  1. I’m currently at Mercy house Bridges I’m currently at Bridges run by Mercy house I want to speak to somebody at the Observer I don’t think anybody is reading this website I don’t think anybody cares about these notes these comments anything to go anywhere I was at La Mesa shelter for five months I could have been out of there in 3 months cuz I qualify for the mainstream doctoral program immediate access open entry program as long as it’s doctors it’s open to those who qualify and I qualify with my disabilities but the housing Navigator or coordinator didn’t care to explain how to properly complete the documents required by Housing Authority wake me to state your adl’s and how they are affected by your impairment what are disabilities by someone who knows it doesn’t even have to be a doctor just got to be somebody who knows who knows how your life is affected by it but that’s not what they got that’s not what I asked for so because it was not conveyed properly I was put on the preferential listing and I was not accepting for me to get assistance when I got a letter stating that I addressed the coordinator about it and she assured me know that everything was right it wasn’t right. As a result two more months goes by and during that time they had a psychopath in the facility and he was threatening members every day officially in the men’s dorm trying to make a fight literally trying to make them fight him getting in their face antagonizing assaulting verbally I want Steph because I put them in the cubicle next to me to move him they wouldn’t he was so bad they had to put them outside on the patio all night long numerous complaints were being filed against this guy constantly for a month till finally the day happen when he just cut loose on me about 7 punches fell to the ground hit my face on the corner of the cubicle wall busted my lip all the way up past tires in my mustache because it pinched the corner of the wall corner bead against the breaking off of a tooth behind the lip also had several knocked on my forehead and he deliberately punched me with his knuckle right in the temple trying to do permanent damage. He was about thirty years old I’m 55 I have two torn rotator cuff have little strength in my shoulders he knew I couldn’t fight back why he was exited and I was not but I was taken to the ER and dropped off so fast that I wasn’t there when the police came they had to contact the police to make sure that he would exit the shelter presumably but then didn’t file any charges to let him talk to the police telling him that I started the fight because I wasn’t there I couldn’t make a report I was taken to the ER at Kaiser where I had to wait outside for 6 hours before I can even go into the ER by the time I got in the ER was not a good night I did have them let me use the phone to have an officer come but he told me it’s my word against his and I would have to file charges against him myself and they’ll require me going to the court and all this I was treated antsy emergency room and then the filter was contacted to come pick me up and take me back at about 2 in the morning and well that night just before I got back the same person was lurking outside of it shelter trying to get to me he was stalking shelter thinking that was in there not knowing I was at the hospital when I got back I didn’t know anything that happened the next morning he was back again outside but still he was still on when nobody could go out because of covid the patio door was locked he was trying to get himself in some of the opening the door he passed a full bottle of wine through the window of the door security didn’t even catch it they weren’t even concerned that he was outside trying to get to me. Finally a staff member went out not security but Steph 100 spoke to the guy for about 10 minutes finally looking for a ride in the van apparently dropped him off in another city according to the staff member when he returned. Somewhere in the number of 10 people inform staff that there was going to be a serious problem the night before this happened they all knew even hours before it happened step came in and told me just keep being the better man. I personally hold them AC filter responsible for not maintaining environment of health and safety. Try to live in humiliation after I came back Stephanie where apologize for anything whenever somebody does something like makes a hole in the wall or something every single security every staff member has come over and take pictures with her camera make a big report about it somebody on a client’s gets beat beat up didn’t you take a picture they don’t make a report one of the residents filmed it on his phone would have happened when staff found out about it they made him delete it from his phone. Yes there were Witnesses. There are other entrances to with the kitchen several instances of them not wanting to get food when the glass shuttle came back by 7:30 people would wait to get fed nobody would come devil hiding in the office almost entirely the whole night coming out to Mom and that’s it waiting at the kitchen door for someone to open it patiently for 10 minutes only to be told we’re busy come back later 8 at night haven’t had dinner. Coming in at 2 from the dental appointment missing lunch being told by the supervisor the kitchen I said it is there anything wasn’t here for lunch and she said no there’s nothing that’s it just nothing. Staff continually making a big deal out of things that don’t matter ignoring all the things that should matter total lack of experience no management skills that’s a sad thing because a lot of money and time and effort went into building the place now after 3 years is getting shut down the problem is that all the effort that went into it stopped at it was built they’ve been winging it ever since. Cleanliness in the bathrooms has been disgusting showers leak you’re not even properly constructed showers are like household showers plastic the bathroom walls inside the Stalls are covered with hand white feces on the walls handrails blood the staff doesn’t bother to clean the walls just mop the floor and the stains are on the floor with a water spunding all the time constantly continual urinating and feces on the seat and everyday at noon the paper runs out and it’s not replaced until in the evening when they come out of the office to do their cleaning Duty can’t they have somebody at least four place to paper replace the toilet paper at lunch time. There are so many things the list goes on and on I can’t write it all down here but I want someone to contact me if anybody reads this s*** which I doubt because I’ve been exited without ever been caught with drugs or paraphernalia of any kind not even a match security came up one day as I was sitting in my cubicle and said oh what’s this holding a container in her hand I looked over and she said it so it looks like we have a crystalline substance here and oh it was sitting right here on your wall well my cubicle is the first one that you pass by when you walk in the door every person walks by as I go in and out nobody saw it also it’s kind of a common wall because they put hand sanitizer there and other things people stop there all the time I just ignore it but suddenly here she is just words to the door and it’s holding a container in her hand she didn’t say oh what is this and leave it sitting where it was supposed to be so anybody could verify that it was there now she had it in her hand already and said because it was there it had to be mine and there was no questions asked I was exiting exited out I only can imagine it’s because of all the things that I had to say about La Mesa shelter I had recently been asked to give a survey and I took that survey and I answered it honestly and shortly after I was set up and terminated I just receive my voucher 2 weeks earlier then suddenly exited with no reason other than that they dumped all my stuff together turned up my cubicle inside and out couldn’t find anything not one scrap of evidence against me other than what the security guard had in her hand when she walked in the door I’ve been cut off from all systems they told me it would continue that I’d have their assistance in case manager was just appointed to me I didn’t receive any assistance from the other two case manager I went there with the social security issue ask for help with it I had a deadline to file a complaint with the district court and case manager was going to help me but never did it a thing to help me the time expired I asked for an extension when the extension came into I went back to McGinnis to look I need help I even asked help from the illumination Foundation director that came to the nicer shelter for the town hall meeting I asked him to front of the entire meeting cuz I needed help and he took me outside talk to me and said he would have someone contact me a couple days no one ever contacted me no one a few days after that the case manager I had disappeared suddenly gone and the case manager it was left behind was absolutely no good it was only days before I was excited that I finally got a different case manager who wanted to help me and said she would still help me after his accident but didn’t even return a call for an email after that day the housing coordinator will not respond to me sheep on the day I was exiting told me that she had to resubmit some paperwork for the third-party assistant that I was supposed to have been contacted by already it was two weeks since I got my voucher but something got screwed up well she didn’t do that she lied she dropped me like a hot potato I got kicked out when it was cold wet freezing after the fourth day I contacted sitting at to get get back into a shelter I got into Mercy Health but here I ask for help they said they can’t even get to me for two weeks my voucher expired by then I need to ask for an extension I was able to get someone to do that that’s as far as it’s gotten I contacted La Mesa several times this past week asking about where my third-party assignment is and I was told to contact American housing and I contacted them they know nothing about me they said go online fill out an application this is not what I was supposed to get this is not being helped this is not right I was cut short because someone just didn’t want me there couple more weeks I would have had my place elementary shelter is shutting down there not doing anything to spend money to fix anything or keep it even going to the laundry facilities not working and to be honest the entire time that I’ve been there if it’s been downhill because they know they’re closing and they just don’t really care especially the night shift you have absolutely no care or consideration for The Residence at all nothing they treat you like a piece of dog crap they serve food without their masks and it’s been the security or the staff is but covid into the shelter consistently for a month but we’re all on lockdown we’re not allowed to even order food in or get a delivery and they go to lunch they come back with burritos whatever fast food they want pizza eat it right there in front of everybody and then certain residents are allowed to do the same thing but nobody else can it’s really good a management disaster I want to press charges as I said there’s much more to tell too much to write here I wouldn’t be in the mess I’m in right now if it wasn’t for the La Mesa shelter I’m not a Trans Am I had a place where I paid rent for the last 10 years have a letter from the tenant saying that I paid my rent but I have no credit bad credit from judgments levies against me because I used the money to pay the rent trying to hold out for Social Security to come through but you never did I finally after 8 years get SSI how’s the weather to buy for another 4 years but that doesn’t help my credit I often too go homeless because the lady needed her space back and I couldn’t afford an apartment go ahead and make a choice and I needed in deserve to have my own place so in order to get application to get about you and have to be homeless so I opted to live in my storage garage Anna make the best of it in there until finally I could get into a shelter and then going to access point to get housing. I’ve done all of this for my housing and La Maestra shelter cut me short a couple weeks before I could get it. This is wrong it should be a crime. Me and my little dog Ruby spend every day with me for the last four and a half years Hispanic strung out on drugs through hell for the last six months doesn’t know where she’s coming or going it’s not right my number is 949 596 6494 I want to be contacted by The Observer I want to be contacted by somebody the attorney for the ACLU someone needs to contact me I can vouch for what these people are talking about on here Germany people who want to get their life together there’s many people who have been stuck for long time not getting anywhere because the shelters are not doing their job they tell you know you still got time for this you got time for that I should know you don’t understand I don’t want time I want to get the hell out of here they don’t even know what to do if you don’t know how to look at you did they throw some completely off their whole track that’s their damn job other than the housing portion of it to be honest I have to agree with your attorney for the initial lawsuit all this is is a reason for the police to be able to arrest homeless people because if there’s no place for homeless people to go except the jail to can’t be arrested and taken to jail for being homeless but if they have a shelter they can go to and they don’t want to go there then they can be arrested for the purpose of the shelters really ultimately it’s just to have a bed as an alternative place to go so that the homeless can be taken to jail that’s it the housing part of it is a good thing but who’s taking charge of it what the hell is taking so long why can’t to get people out there should be people getting an apartment every single day that could be somebody getting an apartment that’s the way it is what people get apartment once a month Maybe I certainly don’t think anybody over here at Bridges a kitten house every month not even just people that been here 3 years the granted there are some messed-up people here there’s some crazy people there are some really drugged out people one thing that has to happen if there needs to be some kind of psychology screaming for nice people you can’t have dangerous people in the shelter you can’t in the shelters take anybody and then the ones that are problem it seems like they give them every possible chance I can I mean they had people dropping drugs on the floor taking pictures of drugs don’t do nothing about it me they set me up kick me out to Me Now options I ain’t even get to say so I was just immediately out. Well they’re trying to get rid of everybody because they’re closing in a month anyways no I deserve after what I I was subjected to you there to finish my program and I get housing to get the best out of them that they’re supposed to provide me that’s what I deserve and that’s what they have cut me off of I can’t get that here at 2 Bridges it’s just not happening it’s not going to happen I don’t know how long I’ll be stuck here and I’m pissed off about it I’m very angry about it I’m just one of 150 people here now at least Navigators they don’t do their job I tried to get help from one she said 2 weeks she was supposed to meet with me today she wasn’t in her she went home early isn’t that convenient I’ve sent several letters now to the coordinator over at La Mesa telling them I want my assigned third-party assistance it’s a month late. I know a lot of people have waited much more than five months or six months now to get a place I’m not saying that I’m ungrateful for that it is a very sad thing that people should have to wait so long a year 2 years that’s insane it’s not supposed to take that long what kind of a program is that that’s a non program that is not any kind of a program program is supposed to be after 60 days to check on you these supposed to be making some kind of progress in 62 days I don’t think anybody’s inform exactly what the program was supposed to be they’re just told the wait and so they start waiting and then they keep on waiting and that’s what everybody’s doing is f****** waiting and the Navigator say you’re not taking initiative to do anything mean while everybody’s getting the garbage food getting food poisoning I got food poisoning the first week I was here 48 Hours of teaching hell the whole freaking dorm with throwing up somebody contact me somebody be a stand-up freaking person and have the balls to contact me and do something about this not just anybody I don’t want to get contacted by everybody that’s going to leave a f****** message here I want somebody you can do something about it to put in contact me

  2. I currently am at the Fullerton navigation center for illumination foundation and we are being kept on lock down meaning we cannot leave the premises under any condition what so ever not Dr.appointmments shopping trips or family visits we missed Xmas this 2021 and are about to miss 2022new year celebration with friends and relatives under threat that should we choose to leave we will be terminated from the program there by loosing our housing assistance process and would be blackballed from any shelters in orange county due to covid-19 restrictions placed on the shelter by the orange county health department as per site staff explained we have had upto 21 people removed to quarantine facilities due to positive test results to covid-19,that were performed on us last week and are due to be repeated as of tomorrow 12/29/21 again I don’t know about anyone else but I don’t like having a stick shoved up my nose or any other orface of my body especially when I’m negative on covid and have been vaccinated against also I don’t feel safe locked up in a building where so much covid has been detected but under the threat of being in the. Streets and unable to enter any shelters at all and being very limited due to disability I don’t know what to due but remain hostage and afraid and hope someone can come to our rescue and that’s the truth of this matter

  3. It is all about funding… These shelters are skimming it. And those who run it..

  4. I feel the same way about the horrible conditions at Fullerton Heights apartments! The very person that you need to complain about is the ONLY person who is available to hear a complaint. There’s no system of checks and balances, and they act (and have actually stated out loud) that you are truly just ungrateful if you open your mouth about anything. It’s harsh.

  5. I went through illumination foundation and I don’t recommend that anyone go through the program they let you think they are helping you but in all reality they take everything you work for. I had received my housing voucher through families forward (a great blessing and program) and illumination foundation agreed and said that they would help walk me through the steps to success. They did nothing of that sort they switched my worker multiple times with out informing me and then my 2nd to last work went behind my back again without informing me, contacted my HUD housing worker 2 times for an extension. So when it started to get closer to my deadline date I had contacted my housing worker to ask for a little bit more tim(not knowing what illumination foundation had done) and was told that I had already had 2 extensions and that if I don’t find a place to move to I will lose my voucher. After confronting the illumination foundation about what they had done they moved my worker or fired her or whatever happened but I was then given a new worker again… This worker did more than any of them with somewhat of good intentions I guess.. Although knowing what my hud worker told me and my new worker from illumination foundation about where we are allowed to find a place and for how much I was approved for she set up appointments for opposite places. As in I was approved for$1750 monthly rent and I couldn’t rent in Anaheim, Santa ana, garden grove. Well 2 of the apartments she scheduled appointments for us were in Anaheim the other one was in garden grove and the other one was in Irvine and the rent was 2500 i would have to pay the remaining amount and they didn’t even accept housing vouchers. My deadline cane and I lost my voucher all thanks to illumination foundation and I still remain without a permanent residence…..
    Plus nobody even cares about the salvation army a program that is supposed to be about bringing families back together but then that emergency shelter allows child molesters… Orange county is so ducked up and way out im embarrassed to admit that I have ever even been here….

    • And it is still going on … If we as tax payers do not anything or speak up… It will continue..

    • Speak up…. These places r a refuge 4 drunks ..drugs users who not want to change. And than u have the 1% who really need help. If they can’t change their behaviour.. How will they stay consistent on paying their rent when the vouchers. Run out.

  6. I’m currently in talks with a lawyer from the ALCU, the Fullerton Navigation Center should be on the list, Paul Leon and his PR lackey’s always seem to have “No answer” or response, because they are con artists and thieves, I stayed at the Homeless shelter by the Airport and the management there is disgusting, they hide and cover their asses constantly and never have any intent of reforming or changing and even if they did, it wouldn’t change that they seem more interested in filling beds than actually helping people and treat them as pawns in Chess to just sort and rearrange, it’s also a joke that none of them have any transparency and management skills, they hide in their offices all day saying “They’re busy”/”On the Phone” pretty much every day, prior to them having a hidden Covid Ward for 2 weeks prior to changing the shelter into a Covid site, their “wrap around services” were a joke, no one if rarely actually got helped and they allow people who are mentally ill to remain on site untreated, instead of getting them psychologically held by professionals, they allowed a person with schizophrenia to antagonize other residents and then wiped their hands cleaned when he self exited claiming “The voices in his head said he’d be dead if he stayed tonight” after only being on site for 2 days, Angie Desmund and Elliot should be ashamed of themselves and fear losing their jobs because they work for a money laundering scam, they hid people being infected even from some of their own employees, saying “What does one day matter” when there was a high chance of them becoming infected, not even including them having people show up on site who are negative through negligence or stupidity, allowing a violent resident who assaulted someone back onto the site, I exited on New Years Day on a hunger strike, out of fear and not feeling safe in a place with such horrible excuses for human beings that just “follow orders” and don’t question much if anything, I feel pity for these people for being such vile apathetic piles of secrets.

    • I agree. I stayed at Bridges and Melrose. I complained that they refused to follow CDC guidelines on a regular basis. I was kicked out for, dig this, refusal to participate in case management. I WAS a case manager and they had no right doing the things they were at Melrose. I even called the city of Placentia. They lied to the city! This goes back further. Like what about the federal reserve memo vol. 60 page 2917 in 1995 which makes referance to Mc Kinney Vento as it relates to El Toro reuse! I have lived here alk my life and seen three generations of women and children harmed by the policy of sanism and criminalization that is acceptable business as usual.

      • mercy house staff lied to 3 police officers… Yolanda and Mr. Brooks condone. This behavior. They have family members who they allow to break the rules.

    • They need thier beds to be full to get funding… They do not care about humans James Brooks and Yolanda are perfect examples of cold hearted… Individuals…whom lack the knowledge of running the Mercy House.

    • U nailed ..same issues at Mercy House… Mr.Brooks and Yolanda are the scam artist. Just have puppets … Who are incompetent. these clients r back in jail…have no desire to change.

    • Please get help for us I am still undergoing this crap at that very facility and we don’t know what to do

    • I have complied with all project voucher requirements for consideration for location Finamore Place, including 2 years of Claudina House residency (managed by Illumination Foundation), Anaheim residency for 15 years+, repayment of past rental amounts that were incurred because of mental health setbacks largely caused by IF’s empty promises and a personal financial crisis during 2021 to bring me “in good standing” with the Foundation (funds which I must now repay to a family member). Despite this, and the promise of being next in position by multiple case managers to be assigned a permanent home, Foundation President Paul Leon moved his sister into Claudina House to reduce her housing costs and subsequently arranged for her to be placed ahead of me on the waiting list for Finamore Place after I was told by IF staff that no one from the Foundation would be placed at Finamore. Nothing but lies. Nepotism, favoritism, and corruption are not only unethical for a charity organization but illegal for any Housing Authority. The Foundation’s representatives have completely ignored my emails and have demonized me for months regarding this issue.

  7. UCLA if you governor give rooms from
    Them they don’t want stay there if you complain why you take home with you

  8. Good grief! This is a great way to get these homeless shelters shut down so the homeless have even fewer resources.

  9. It is awesome that finally someone is fighting back against the abuse of these resources. I was forced to participate in harassment in the FRIENDSHIP SHELTER. These are California state funded and plant outreach facilitators in the structures that pose as romantic interests. Rhetorical narratives make it all fake and difficult to prosecute. The harassment is the only thing real. It’s all about a big g bag of loot for the outreach which is increased by producing a MEASUREABLE OUTCOME by police that removes the targeted and visual from the community.

    • We stayed there until August 4th. We ran out so fast… I have documentation. I have 3 papers addressing the issues that still have not been addressed. 3 police reports… This is not a Mercy House.. But a drug infected facility. I fell on my back. Hosp. Papers to prove my story. I have called James Brooks ..spoken to him by phone . His meth clients are more important …than those were trying to heal. I was blind… Holes in my feet. I have all my proof by pictures and doctors notes. Spoken to Yolanda in person . there is so much more. I have telephone calls on my phone. To prove I have called time after time. James Brooks extension is 107 and Yolanda is 279. The staff .are incompetent … Lie .. Let Mr. Brooks eat the slop they serve there.

  10. I think that just because 2 of the shelters stated in the lawsuit are closing within the next month or so doesn’t ease the fact that they violated these people’s rights. I know that one of them is the midnight mission which does have a shelter on Skid Row in Downtown Los Angeles. So they do have their jobs at risk because of this lawsuit. Shame on them for violating these peoples rights like they did because at the end of the day they are still human beings and deserve to be treated with respect and dignity just like those in charge would expect for those employees to treat one of their family members that would unfortunately be in one of these shelters because I know they’d blow a gasket if it had happened to them.